RETURN/REFUND POLICY

At Bishop SMP Australia, we understand that there may come a time where you need to return or exchange a purchase. We offer a 30 day change of mind guarantee on products that are in their original UNOPENED packaging. Items that have been opened will not be accepted under any circumstance.

If you believe you have purchased a faulty product, Bishop SMP may be required to have the faulty product assessed by our in house repair team to determine the nature and cause of the fault. Bishop SMP reserves the right to decline an exchange, refund or repair where any product fault is caused by misuse or neglect.

If your tattoo machine is not working correctly or is damaged please see the warranty page by CLICKING HERE.